Job Description

Managing a team of support staff whilst overseeing key functions such as HR, Payroll, Health and Safety, Admin support, Marketing, Asset and Facility Management, the Head of Operational Support will be adept at managing multiple demands, conflicting priorities and an ever-changing task list to fully support the effectiveness and efficiency of the group.
Reporting to the CEO, the successful candidate will be responsible for organising and coordinating the central office operations, utilising staff resources efficiently based on the requirements of the business at any given time and providing clear direction, strategy, support and guidance not only in their own area of work and wider. A leader in quality processes and procedures, the Head of Operational Support will proactively seek opportunities for improvement and implement change, whilst ensuring that the "business as usual" service provision continues.
 

Required Knowledge, Skills, and Abilities

Office and project management Stakeholder management Human Resource support and advice Quality standards Excellent organisational and prioritising skills Excellent communication skills including report writing Able to work on own initiative Strong problem solving skills Proficient in all Microsoft packages Understanding of commitment to equal opportunities and anti-discriminatory practice A can do attitude which is solution focused Team player Flexible and Approachable Organised Must be able to drive with a valid driver’s license and access to a vehicle