Job Description

Our Values set out the commitments we have made to deliver excellent service and they inform the relationships that we have with customers and clients.  They shape our culture and are used in measuring and rewarding performance.

Main Responsibilities

• General Administration duties
• Responding to written and telephone enquiries
• Merging PDF files
• Requesting documentation by email and telephone
• High volume data input
• Compiling documentation to be sent out to clients
• Liaising with other departments requesting information

Required Knowledge, Skills, and Abilities

Educated to GCSE English Language and Maths A- C grade or equivalent. General office experience with a good telephone manner. Intermediate level Microsoft Office Ability to manage queries and/or difficult customers effectively. Strong written and oral communication skills including strong letter writing skills. Ability to multitask and organise workload effectively. High degree of accuracy with attention to detail. Proven ability to meet deadlines