Job Description

Specific Responsibilities

Administration

• Plan and co-ordinate maintenance contracts ensuring all servicing is planned economically in line with the businesses contractual obligations
• Monitor the return of paperwork and quotations from engineers, contractors and clients and ensure all correspondence is saved in the correct company format
• Raise purchase and rental orders as directed by the project delivery team – monitor the orders to ensure that invoice queries are closed out in a timely manner
• Effectively plan engineers diaries, minimize travel and maximize output
• Verify operatives timesheets against job diaries and vehicle trackers and input onto internal system to agreed timescales
• Ensure all internal systems and extremal client portals are updated within agreed timescales.
• Maintain a high level of communication with other departments within the company.
• Ensure administration work is consistently completed accurately and on time and in accordance with appropriate statutory, regulatory and company procedures and deadlines.
• Effective standardised filing across all areas of the departments
• Work with a high degree of integrity and confidentiality
• Support business to meet targets and deadlines
• Carry out other ad hoc duties within responsibility

Competencies

• Well-developed communication skills. Able to build and sustain relationships
• Attention to detail with strong planning, organisation and prioritisation skills
• Excellent working knowledge of Excel, Word and Outlook
• Good team player who is able to adapt to new systems and ways of working.
• Ability to take ownership & demonstrate required values and behaviours (One Team) (E)
• Previous relevant experience (E)

The position will be based out of the Wakefield office.

Work Environment:

• Excellent IT skills (E)
• Ability to devise and map processes, experience of managing a large administration function (D)

Required Knowledge, Skills, and Abilities

Efficient management of the administration function Efficient management of the People/HR’s processes Improved productivity Performance against training plans Demonstrated process improvements Staff retention