Job Description

Key Responsibilities for the position of Distribution Office Manager:

• Manage the workload of a team of 8 Administrators, supporting the dispatch function of a busy distribution site. Delegating administrative and operational tasks as appropriate to ensure the smooth running of the team.
• Liaise with the Warehouse Manager and Shift Managers to ensure timely completion of all required dispatch procedures.
• Manage the efficient and friendly liaison between the team and head office.
• Liaise with external transport companies and the Dispatch Supervisor to book transport.
• Arrange customer bookings for deliveries as required.
• Liaise with head office on dispatch queries and stock outages.
• Ensure all customer services queries are dealt with promptly and accurately.
• Manage an inspire the team.
• Set and monitor KPI’s for the office.
• Recruitment of office staff.
• Ensure all health and safety requirements are adhered to.
• Deliver change.

Required Knowledge, Skills, and Abilities

You must be able to demonstrate success in a similar role, working at a management and planning level. Experience of leading and motivating teams to achieve results whilst growing their skills and capabilities to meet business requirements. Excellent excel skills and full Microsoft suite. Educated to A Level or Degree standard or equivalent. A good communicator with experience of working at management level. Proactive and methodical with attention to detail. Able to think problems, opportunities and requirements through and then provide informed opinions and recommendations for action.