Job Description

Responsibilities

• In conjunction with the General Manager, implement office and management systems and working practices in line with best practice and continuous improvement
• Build team philosophy and cultivate a team atmosphere, leading by example to achieve the company’s targets
• Planning, managing, and adjusting staffing levels to meet daily operational requirements within the office
• Provide strong leadership to the team making informed decisions to the benefit of the business and our staff
• Ensures the team has the skills and motivation to carry out their roles to the best of their abilities.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Maintains office staff by recruiting, selecting, orienting, and training employees and also coaching, counselling, and disciplining employees, and appraising job results
• Support the organizing of company events or conferences
• Dealing with correspondence, customer service issues, and client queries
• Raising, dispatching & invoicing customer orders & working with the dispatch supervisor to ensure orders are processed efficiently and that the delivery of goods meets customers timescales/requirements.
• Monitors and identifies areas for improvement as a matter of course.
• Organizing induction programmes for new employees
• Ensuring that health and safety policies are up to date and followed by staff
• Attends regular meetings with the General Manager and related supervisors to co-ordinate the office activities with other company activities & functions.

Required Knowledge, Skills, and Abilities

Proven leadership and management experience. Experience operating as office manager, supporting staff and the smooth running of a busy and fast paced office. Excellent punctuality and attendance, with an ability to be resilient and creative. Have an ability to get hands on if required. Must have the ability to take ownership and own tasks and issues through to full completion. Must possess a Positive Can Do attitude with a real passion for doing a great job every day. Experience in developing Budgets and developing Standards & Managing Processes Reporting Skills & Analyzing Information. Support, comply and ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures. Able to achieve results by setting high standards and committing to clear objectives Excellent communication skills. Previous experience working on IT systems a must. Netsuite & Excel experience an advantage. Must have flexibility to travel both in country and to Ireland on occasions.