Customer Service Advisors
-
United Kingdom - England - Newcastle upon Tyne -
£15744 - £16752 Per year
Customer Service
Permanent,Full-time
Job Description
What benefits will I receive in return?
- Full training provided in house and on site
- Weekly Pay
- Medicash Benefits
- Company Pension Plan
- A variety of local business discounts including gym, driving schools and restaurants
- On-site subsidised café and free staff WIFI
- On-site Parking Facilities
- Birthday/Special Occasion off - after 12 months service
- 28 days holiday entitlement (pro-rata) increasing to 32 Days based on length of service
- A supportive working environment with a sociable team culture
- Regular training and feedback to enable you to manage your goals
- Financial bonuses based on performance-based earnings
- 100% opportunity for progression. Always offering promotions within the internal team
What will I be doing?
- You will be representing one a High Street Retailer
- Responsible for all general customer relations and queries
- Directing calls to appropriate departments both internally and externally
- Listening to customers needs and ensure delivery of excellent customer service
- You will assist customers in organising deliveries and order processing
Required Knowledge, Skills, and Abilities