Job Description

What you will be doing

Working within our HR Shared Services department & alongisde our wider HR team, you will be the first line of contact for all HR queries through our central mailbox, phone line or Skype instant messenger and you will offer administrative support to the business & wider HR department for all starters, leavers and changes. Some of the main responsibilities will include;

• Ensuring that all queries are responded to and resolved within the designated time-frame
• Providing administrative support for all recruitment & onboarding activity
• Administering all leavers & changes (creating & issuing letters, updating the HRIS system, etc)
• Collating all information to provide to Payroll
• Coordinating all ongoing BAU activity (ensuring that you follow up with members on the team to keep within SLA’s)
• Scheduling and completing all internal HR department routines (scheduling team meetings, arranging monthly payroll reporting, etc.)
• Produce scheduled and adhoc reports (through extracting data from the HRIS system and manipulating this is excel)

What We Offer You

Our business supports both professional and personal development through our training academy but also through a suite of other learning tools e.g. LinkedIn training.

We have many benefits including the following:

• 26 Days holiday plus Bank Holidays
• Enhanced contributory pension
• Health and Life Assurance Options
• On site facilities including subsidized restaurant and free parking
• Access to an Individual benefits package

Hours of work:

• 37.5 hours per week, Monday to Friday
• Currently full time working from home due to COVID-19
• Flexible working opportunities available - there will be a requirement to be working regularly in the office with the team once CoVID restrictions are lifted

Required Knowledge, Skills, and Abilities

Excellent customer service skills Experience in working in a busy HR shared services function Excellent attention to detail Able to work at pace, whilst maintaining quality and attention to detail The ability to take personal responsibility for your work An adaptable and resilient character, with high levels of empathy Intermediate MS Office skills (including excel, word processing & powerpoint) – Ability to manipulate large volumes of data (using formulas, PIVOT Tables, Vlookups, mail merges, etc.)