Job Description

Maintain accurate client information, files/records, ensuring that clients are placed into a review system as agreed with the Partner
Project a professional image in both appearance and attitude and provide quality support on time to agreed standards
Build and maintain technical competence at an appropriate level to meet the requirements of the role
Maintain a good working relationship with colleagues, clients and third parties

Required Knowledge, Skills, and Abilities

Good telephone skills and ability to build rapport swiftly with key stakeholders. Excellent written communication skills. Experience of Microsoft Office (Outlook, Word, PowerPoint, Excel). Good organization skills. Attention to detail. Manages time effectively with the ability to multi-task. Keeps calm when faced with conflicting demands and handles these effectively. Works well on own tasks as well as on shared goals as part of a team. Open to change with a creative approach to problem solving.