Job Description

We require a motivated administrator with good communication and customer care skills, suitable for dealing with a full range of service users and professionals, both from North Yorkshire County Council and other organisations.

You must be able to prioritise your workload to meet deadlines and have the ability to work on your own initiative as well as effectively working as part of a team. Accuracy and attention to detail is crucial, as is experience of updating databases and bespoke systems.

You must respect the need for confidentiality of personal information and have knowledge of Data Protection, Equalities and Health and Safety requirements of working within an office environment.

Tasks will include processing school applications, transport requests, customer requests, Post 16 Applications, Information requests, post, and dealing with occasional visitors to the building and liaising with customers on the phone.

Required Knowledge, Skills, and Abilities

The successful applicant will be a well organised, conscientious individual who pays attention to detail, has good literacy and numeracy skills, is able to work unsupervised, is flexible in their approach, is able to react to the demands of the service and can work under pressure. The successful applicant must have good keyboard skills and have experience in word processing, excel spread sheets, databases and Outlook e-mail system.