Job Description

Working within a very progressive and growing company within a small team, duties to include:

• Receiving and processing orders and managing through to delivery
• Keeping customers updated regularly and managing expectations
• Liaising with production and stock control to ensure orders can be fulfilled according to KPI’s
• Stock control including monitoring stock levels and reporting on items which require re-ordering
• Chasing stock due for delivery
• Being proactive in contacting lapsed customers and following up on their current requirements
• Maintaining positive business relationships with customers and relaying relevant information to sales team
• Any other duties as necessary

Required Knowledge, Skills, and Abilities

You will possess excellent administration and customer service skills, having the ability to work in a fast-paced environment, being highly organized with a confident telephone manner and the ability to trouble shoot and think outside of the box. In addition, you will be proactive and enthusiastic with a strong work ethic, having an exceptionally high level of attention to detail and the ability to work to tight deadlines.