Job Description

 

Duties of this role include:

• To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the BMI best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally.
• First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractors
• Day to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients
• Timely resolution to clinic change requests disseminating information to relevant colleagues and consultants

Salary & Benefits:

BMI Healthcare offers a competitive hourly rate.

Required Knowledge, Skills, and Abilities

Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence Proficient in the use of a PC, including the use of software and systems Basic financial awareness Previous admin experience is desirable.