Job Description

You will be working within a fast-paced environment dealing with a variety of clients. This is a modern thinking multi-disciplinary practice of Solicitors, excellent opportunities available to join this very progressive practice.

Expectations

1. Welcoming visitors to Bank View Solicitors, ensuring their point of contact is notified immediately.
2. Accepting incoming calls and directing them accordingly.
3. Offering visitors refreshments whilst they wait.
4. Dealing with all incoming calls.
5. Dealing with overnight voicemail messages and ensure they are forwarded to the correct person before 9am daily.
6. General housekeeping of the Reception area and meeting rooms.
7. Ensuring reception area always has reading material and refreshments are well stocked.
8. Ensuring the kitchen is clean and tidy.

The tasks required may be split between Switchboard operators, dealing with high volumes of calls, general reception and back of house, also includes arranging travel requests, meet and greet clients, room set up and catering.

Equality and Diversity

We are an equal opportunities employer and no individual will be discriminated against on the basis of gender, race, nationality, ethnic or national origin, religious or political beliefs, disability, marital status, social background, family circumstances, sexual orientation, gender reassignment, spent criminal convictions, age or for any other reason.

Required Knowledge, Skills, and Abilities

1. Minimum 2 year experience as a Receptionist. 2. Experience of using a busy switchboard. 3. Competent IT user. 4. Well presented. 5. Excellent organizational skills. 6. Ability to use own initiative. 7. Must be able to demonstrate basic numeracy and literacy skills.