Job Description

Responsibilities

• Customer documentation
• Funder pay-outs
• Maintaining good customer records
• Liaising with dealers to chase invoice and delivery paperwork
• Raising & sending relevant finance documents to the customer
• Compiling deals to send to funders
• Ensuring deals are fully up to date on in-house CRM system
• Sending Correspondence
• Handling general in contract queries/customer service
• Work with supervision of Admin Manager
• Good verbal and written communication skills, including ability to effectively communicate with internal staff and external customers
• Good computer proficiency (MS Office - Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to maintain regular, punctual attendance
• Must be able to talk, listen and speak clearly on telephone

Desired skills

• Experience of email marketing, template coding and automation
• Working knowledge of SEO and best practice principles
• Any design skills would be an asset

Desired personal skills

• Hard working and motivated individual.
• Have a basic understanding of what is meant within the renewable industry.
• Outgoing and willing to learn.

Future Prospects

• As a company we are happy to keep our employees in education and supply them with courses of their choice to expand their knowledge and skillsets beyond this initial apprenticeship.

Required Knowledge, Skills, and Abilities

Grade A*- C (4) in English and Maths or equivalent, An analytical and data driven mind-set Great Microsoft Excel skills A good ability to multi-task with a large focus on accuracy Strong attention to detail The ability to learning quickly Clear communications skills, both written and verbally