Job Description

What’s involved:

• Monitor performance and maintain all IT systems according to requirements.
• Oversee security patch management schedules.
• Oversee backup schedules and systems.
• Install and configure IT hardware, software, systems and peripherals.
• Manage network servers and technology tools.
• Manage user accounts in all IT systems. (student account and supports) 
• Provide technical end-user support across the Institute to staff members, clients and students.
• Test new technologies.
• Maintain technical documentation, manuals and IT policies.
• Support and develop in - class audio visual systems and processes

Required Knowledge, Skills, and Abilities

2+years’ experience in a similar role Third level IT related qualification Experience in some or all the following would be an advantage: Moodle, Panopto, Microsoft 365, Microsoft SQL server, Hyper-V Infrastructure, Veeam Back-up Systems, Dell Sonic Firewall Security Software, and the MS Office Suite.