Job Description

In the role of Sales Administrator you will be responsible for:

• Processing orders from customers via phone, email, fax, and through our web portal and directly input onto our CRM System
• Ensuring correct prices and discounts are in place
• Taking queries regarding products and stock levels
• Checking orders are despatched and invoiced daily
• Working closely with internal departments to coordinate sales
• Dealing with any issues in relation to customers' orders and deliveries
• Processing all order documentation and liaising with freight forwarders
• Arranging deliveries and handling shipping requests
• Administrative duties as required to back up the Sales function including filing, inputting, post etc.
• Assist the Sales Team where necessary by taking messages when they are unavailable
• Taking credit card payments

Required Knowledge, Skills, and Abilities

Advanced Excel skills essential An analytical approach to data management Excellent organisational skills Excellent telephone manner Rigorous attention to detail Ability to build relationships with people of all levels and to use these relationships to deliver exceptional results