Job Description

The Key responsibilities will include:

• Accurate and timely processing of new client and / or new portfolio set ups, including, but not limited to, ongoing fee shapes/structures, reporting pack settings, income preferences/bank account recording and all other applicable data items.

• Accurate and timely processing of payment in expectations, covering regular and ad hoc events, including initial fee processing and CITS Administration fees.

• Setting up of Direct Debt instructions for new clients in accordance with the Direct Debit Guarantee.

• Accurate and timely processing of existing client static data changes, including, but not limited to, change of address, change of bank details, ongoing fee amendments.

• Daily interaction with the PULSE, Symphony and Fusion Cash Management systems, ensuring all applicable business cases are processed in line with client instructions, adhering to applicable SLAs and departmental procedures.

• Accurate processing of client and portfolio closures ensuring that residual monies are sent out to clients in a timely manner together with relevant reporting and that the records on PULSE are updated appropriately.

• Daily monitoring, and escalation where appropriate, of Fusion STP errors and Cash Management errors.

• Accurate and timely updating of Intelligent Office (IO)' or other work flow systems with applicable case details and progress.

• Involvement in regular checking, monitoring and the verification of data.

• Close liaison with other departments, to ensure all business processes run smoothly and effectively.

Required Knowledge, Skills, and Abilities

Keen attention to detail (system and non-system). Ability to work quickly and accurately within very tight deadlines. Good team player with the ability to work on own initiative. Flexibility and availability to work overtime during peak workload periods. Good communication skills (written and verbal). Previous Financial Services experience, specifically in a Wealth Management business, would be a key advantage, as would experience in working with investment products and platform's.' Previous data entry and paperwork checking experience desirable.