Job Description

Main Duties:

• To assist managing all administration processes
• To support the Contract Management Team, Client Account Managers and Office Manager, as required 
• To administrate the county wide ID card system. Making sure employee lists, access codes and access time are up to date and correct
• Carry out daily photo sessions within County Hall.
• Design card templates
• To carry out cleaning and oversee the servicing and repair of equipment as and when required
• To carry out stock takes and ordering of equipment.
• To ensure appropriate access is provided to only authorised staff in restricted areas
• To ensure regular communication and day-to-day correspondence with the Contract Management team
• Client liaison, dealing with any queries and issues
• Handle all queries, internal and external
• Update internal and external databases and administration systems as required
• Accurately file manually and electronically as per business policy and procedures
• Ensuring operational paperwork is to corporate standards
• Raise Purchase Order Requests 
• Absolute responsibility for capturing all costs including all materials and subcontractors
• Support financial processes e.g. aged debt/WIP
• Ensure that all health and safety company procedures are adhered to
• Have a flexible approach to business support to ensure deadlines are achieved
• Ownership of data systems and contract processes to ensure records are maintained and processes followed as appropriate
• Create and manage contract report and supporting contract documentation
• Assist in the preparation for client meetings
• Assist in creating KPI and SLA information along with performance reports
• Manage the quote process for contracts
• The timely completion of all scanning and uploading as required by the business
• In addition to the duties and responsibilities outlines you may be required to perform other duties assigned and requested by the Line Manager

Required Knowledge, Skills, and Abilities