Job Description

• Meeting and greeting visitors and tenants with a professional friendly service.
• Handling telephone calls and managing the switchboard.
• Ensuring presentation of the reception area, meeting room and office area is of a high standard at all times.
• Diary management of meeting rooms and conference room bookings, preparation of rooms in line with client requirements and refreshments.
• Report maintenance issues directly to the maintenance department.
• Handling incoming and outgoing post & parcels, frank and distribute accordingly.
• Order beverage stocks.
• Liaising directly with tenants and helping with any general queries.
• Take responsibility for the access control system keeping all users & settings up to date.
• Processing various property fees (new fobs/keys etc).
• Arranging upgrade of internet and phone services along with troubleshooting any day to day issues, reporting to the service provider where required.
• Take responsibility for the franking system ensuring all rates & users are up to date.
• Take responsibility for the virtual office tenants and their services.
• Supervision/Liaison with the daytime cleaner to maintain high levels of cleanliness throughout the day.
• Arranging connection and disconnection of Internet and Phone services.

Assist our co-working team by:

• Creating/canceling/updating access fobs for Colony members
• Processing and distributing the post
• Meeting & greeting Colony members and their visitors
• Contact Colony members directly to advise of visitors

Required Knowledge, Skills, and Abilities