Job Description

What will my duties be as a Service Contract Administrator?

• Handle incoming calls from Customers and team of engineers
• Passing call outs to Engineers
• Engineers Tick sheets/Asset Lists
• Creating Service Renewals, inputting of renewals and new service contracts onto in the in house database & following up outstanding renewals.
• NSI/SSAIB Duties.
• Emailing copies of report sheets to Customers.
• To assist accounts department when required.
• Assist in preparation of minor works quotes.
• General office Duties

Benefits:

• Company pension
• On-site parking

Experience:

• Contract Administration: 3 years (Required)

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Possess prior experience in a customer service role. Have strong administration skills. Have excellent communication and interpersonal skills. Be a strong team player but also have the ability to work alone. Sage experience would be beneficial but full training will be given. Excellent Excel/Word knowledge.