Job Description

We are looking for an experienced Medical Administrator/Receptionist to join our team based in Manchester to provide and project a positive, friendly image to our patients and use your strong administrator skills to ensure a smooth running of the clinic.

You will be part of a team that represents the company in a first class way and will make sure all visitors and callers are greeted in a friendly and professional manner.

So what can we offer you?

• £17,004 per annum salary
• Up to 5% annual personal performance related bonus
• Annual company performance related bonus
• Annual pay reviews and increases
• 37.5 hours working week over 4 days (7.30am - 18.00hrs, including 2 in 4 Saturdays when required)
• 20 days holiday (28 days including bank holidays)
• Company pension scheme
• Continuous training and development

Our team work between sites so a willingness to travel is essential

• We are privileged to be able to support the tens of thousands of NHS patients that come to SpaMedica each year.
• We are proud to deliver excellent care and support thousands of patients to achieve better vision – our outcomes are some of the best in the UK
• In 2018 we became the largest provider of NHS cataract surgery – 24.000+ surgeries per annum.
• We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in.
• We’re proud to have been awarded gold status from Investors in People (IIP), putting SpaMedica in the top 3% for world-class performance achieved through its staff focus.
• We have 16 hospitals and will be opening 7 new hospitals over the next 12 months.

The Role:

• We need somebody to ensure that all visitors and telephone callers to the practice are greeted professionally
• You will register new patients, scan documents onto our medical system, send letters to patients as necessary & photocopy notes and other information
• You will make appointments for our patient applying your understanding of patient confidentiality & attention to detail
• You will ensure the entrance and reception area are always pristine and welcoming.

Full training will be provided in return of your excellent customer service & administration skills

Required Knowledge, Skills, and Abilities