Job Description

Joining a fast paced department, you will be working in a small team assisting the merchandisers to maximize on time delivery to customers. This role would suit an experienced administrator who is comfortable with numbers and looking for an extremely busy role, with a lot of interaction with internal departments to ensure the customer is serviced effectively. To succeed, you will need a sound grounding in administration, advanced excel skills, good communication skills, a confident personality, be used to maintaining a high degree of accuracy under pressure and not be phased by a constantly changing variety of tasks.

Key Tasks will include:

• Inputting orders / placing of works orders / purchase orders ensuring production / purchasing team are aware of priorities, and that delivery dates remain in line with customers’ requirements.
• Taking Sales orders from customers via email, EDI, Fax. Checking to ensure all information is correct.
• Maintaining communication with internal departments including merchandising team, account managers, production, planning and logistics.
• Weekly reports required to show the status of the orders.
• Communications to ensure delivery on time and notifying any delays in advance to Customer and Account Managers.
• Liaising with warehouse to ensure they know what products are due for dispatch and priority for delivery & progress chasing.

Required Knowledge, Skills, and Abilities

Strong Excel skills – currently working at an advanced level. Customer-focused attitude. Previous experience in Sage 200 would be highly advantageous. Comfortable working in an environment of constant change. Numerate with keen eye for detail. Excellent communication & organizational skills, ability to priorities conflicting priorities. Ability to work to strict deadlines to meet customer requirements. Flexible approach to work as a team player with ability to co-ordinate between functions. Professional approach, with confidence to represent the company. Flexibility to undertake any relevant task efficiently, on own initiative. Good work ethic is essential, as is reliability and commitment to the company.