Job Description

We are now recruiting for a Credit Controller to work alongside two other credit controllers who all report to the Chief Financial Officer.  There are six other members of the finance team.  We are looking for a results driven and dynamic candidate who will fit into a professional environment and will also be able to support improvements to our systems & processes.  It is important that the individual has the determination and appetite to maximise our sales ledger cash collections.  This is a great opportunity for someone who wants to be hands-on and really add value to a growing and successful business.  The accounts system has been developed in-house, so experience of other well recognised accounting systems is not necessarily an advantage, but rather what is needed is good Excel Skills and an adaptable IT orientated mindset.

The role would include:

• Credit control of approximately 500 accounts out of a total of 1,300 live accounts
• Particular focus on duty & VAT deferment invoices
• Taking credit and debit card payments
• Credit rating and limit setting for UK and overseas customers using Creditsafe credit scoring
• Controlling credit and chasing debt collection to Company's specified credit terms
• Dealing with customer queries
• Maintaining contact with customers by telephone and email to ensure invoices are paid to terms
• Maintaining an accurate record of all actions and up to date notes on sales ledger system 
• Supporting monthly customer statement run
• Communicating with 13 branches across the country to resolve customer queries and disputes
• Where necessary, preparing papers for court, raising court summons and attending court
• Dealing with a multi-currency sales ledger
• Liaising with the statutory auditors where necessary
• Providing department managers with monthly reports
• Cash forecasting when asked
• Suggest and implement improved procedures in all areas of responsibiltity

Required Knowledge, Skills, and Abilities