Job Description

This role will be an employed apprentice and will be automatically enrolled onto a Level 3 Business Administration Apprenticeship.

The successful candidate will undertake the following main Duties and Responsibilities:

Quality and Compliance checks of enrolment and completion paperwork

Registration of candidates with Awarding Bodies

Registering learners onto e-portfolio

Quality and Compliance checks of monthly reviews

Ensuring timely submission of paperwork from the academy to head office

Data input of new enrolments, employers, reviews, completions and leavers onto MI system

Supporting academy staff with any admin requirements

Support enrolment and engagement activities to ensure all documentation is compliant

Management of filing procedures

Running reports from MI system

Data cleansing of MI systems and learning platforms to ensure 100% accuracy

Taking inbound calls from learners, employers, and partners

Ensure the academy deeply areas are presented professionally

Obtain learner feedback to gather satisfaction, progression and destination outcomes

To undertake general administration duties

The ideal candidate must possess the following qualifications:

Educated to a minimum of GCSE grade C in English and maths or equivalent

In return, Skills People Group will give you:

A competitive salary

23 days holiday + Bank Holidays plus a further two days annual leave following two years’ service with Skills People Group.

Employer contributory pension scheme

A challenging and rewarding role in a successful and growing business

The opportunity to grow with a business

Other details:

You will report to the Academy Manager

Equality and Diversity: 

It is the responsibility of the post holder to promote equality and diversity throughout the Group

The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to equal opportunity and diversity

Health and Safety:

To promote health, safety and welfare throughout the Group

To undertake their duties and responsibilities in full accordance with the Group’s Health and Safety Policy and Procedures

Required Knowledge, Skills, and Abilities

Strong attention to detail Excellent customer service skills Proficient ICT skills, particularly with Microsoft packages Strong communication and interpersonal skills Strong organisation Skills  Enthusiasm in the workplace