Provide high level service support to both Customers and Field Sales team including order management from entry to delivery, query handling, and communication.
Responsible for order management from sales order entry to delivery and invoice dispatch
Query handling
Sales support - dealing with the busy Sales Email inbox
Liaising with internal and external customers including warehouse, finance and sales teams
Following up quotes with the customers and updating the status of opportunities
BENEFITS:
£17k - £20k salary dependent upon experience
Contributory Pension
20 days holiday, plus stats and additional days for long service
Great working environment
Onsite parking
Hours are 8.30am - 5pm with an early 4pm finish on a Friday
Easily accessible by bus
Required Knowledge, Skills, and Abilities
A highly customer focused individual with experience working in a busy office environment Extensive experience within a sales administration background Order processing experience Team player Excellent computer skills (MS Office, Oracle) Excellent MS Office knowledge (Word and Excel) Commercial awareness