Job Description

Responsibilities and duties

• Day-to-day office management dealing with staff recruitment, holidays, general team admin

• Financial admin - invoicing, purchasing, processing payments, VAT, reconciliation etc

• Fulfilling specialist orders, resolving queries and maintaining good customer relations

• Overseeing sales team and admin team

• Liaison with supplier inc. stock management, control and advance purchasing

• Overseeing of dispatch department & awareness / management of courier agreements & activities

• Assisting the Director with diary and projects

• Co-ordinate with associates / outside suppliers such as printer, packers, web designer, etc
 

Required Knowledge, Skills, and Abilities

• Friendly, approachable and confident with excellent telephone manner • Good communication both verbally and written • Competency and experience in company accounting using Xero software • Proficiency in Microsoft Excel, Outlook and Word software • Demonstrable ability to manage a small / medium size team • Accuracy and close attention to detail with proven organisational skills • Pro-active and flexible - ability to multi-task and prioritise workload. • Can work independently, use initiative and take responsibility Desirable • Previous experience of an office co-ordinator/managerial role • Background in customer service or as a accountancy / book keeping would be an advantage • Familiarity with ecommerce • Experience of international trading & VAT