Job Description

The role represents an excellent opportunity to join an established National Brand & be part of a fantastic motivated team.

Role & responsibilities:

• Co-ordinate a variety of key customer accounts
• Process and manage of sales orders
• Dealing with customer and client requests and enquiries
• Process back orders weekly and manage all sales administration
• Processing of documents
• Updating of computer systems
• Produce Sales reports and administration for clients, sales reps and internal department
• Ensure excellent level of customer service is always delivered
• Supporting the sales team on a daily basis

Required Knowledge, Skills, and Abilities

Good customer service skills and telephone manner are essential previous experience in similar customer service or administration roles Experience of Microsoft office packages to include strong Excel skills Accuracy and attention to detail essential Knowledge of working in a process driven office or call centre environment Excellent at building lasting relationships Professional telephone manner