Job Description

Duties:
• Providing Training Manager with administrative support.
• Maintaining the day to day administration of the training department
• Producing training certificates, materials and training cards and posting to delegates.
• Posting out training brochures and other course information, as required.
• Liaising with prospective clients and the external training co-ordinator regarding the content of bespoke training courses.
• Liaise with awarding bodies to register and monitor candidates
• Updating, amending or deleting information from the company Management Systems and work with the Customer Relationship Management (CRM) System.

Required Knowledge, Skills, and Abilities

• Minimum of 2 years' experience working in an office environment • Excellent customer service skills • Good planning and organisation • Experience of a CRM based system, Word and Excel processing • Able to work as part of a team and on own initiative • Able to work under pressure to meet deadlines