Job Description

Responsibilities:

• Answering telephone, assisting customers with their requirements
• Processing customer orders
• Processing invoices
• Chasing outstanding documents and proofs from customers
• Complaint handling
• Providing a high standard of customer service
• Working as part of a team

Required Knowledge, Skills, and Abilities

Customer service focused Proficient computer skills (Word & Excel) Adaptable to new challenges Team player Excellent written and verbal communication skills Strong organisational skills with the ability to multi-task