First point of contact for all supplier queries including system support and system errors
Assisting suppliers in resolving finance, invoice and billing issues
Ensuring all queries are responded to within the SLA
Assist in setting up new supplier agreements
Running reports from VMS systems
Compiling data, using Excel, for reporting
Supporting during client implementations
Required Knowledge, Skills, and Abilities
The ideal candidate will have prior systems knowledge of working with a VMS and be proficient on Excel. Organised, methodical & process driven Problem solver - takes ownership of queries and sees each through to a conclusion Strong relationship building skills with both internal and external contacts Competent in use of Excel functions such as Pivot Tables, V-Lookup Etc. Good attention to detail