Job Description

Main Duties:

• Maintaining and Implementing policies and procedures e.g. actioning forms / change forms in relation to policies etc.
• Providing advice and support in relation to policies and procedures, and terms and conditions
• Query resolution, flagging complex queries
• Ensuring the intranet / other forms of communication is up to date
• Provide supervisory support to the Admin Assistants
• Managing systems, analysing data and reviewing & providing comprehensive reports to support business requirements
• Progressing all administrative stages of the employment journey in accordance with the policies and procedures e.g. occupational health referrals, absence management etc.
• Supervising mailboxes and telephones, responding to queries and providing advice and support to a range of customers and stakeholders at all levels
• Supporting events (including off site) and meetings including scheduling meetings, preparing documentation, taking minutes/notes, monitoring follow up actions and distributing papers.
• Work flexibly across all teams in HR to help achieve the Directorates' deliverables
• Making suggested changes and contributing to continuous improvement within the teams to provide a high-quality and value add service
• Any ad hoc administration task as required

Required Knowledge, Skills, and Abilities