Job Description

Responsibilities for the Pension Administrator role:

• Accurately calculate and pay out benefits for members of the scheme, both manually and using ProFund Classic and oPen, as required.
• Deal with all types of correspondence and calls from Member/Advisors/Trustees with close attention to detail
• Produce quality work within specified timescales laid down in service contracts.
• Organise and prioritise own work, ensuring completion within quality standards and agreed service levels.
• Assist others on the team as required and support change and development activities within the team
• Provide ideas and suggestions for improving working methods taking into account client and member experience, where appropriate implement and document to the Service Delivery Manager for adoption across the business.
• Behave at all time in a professional and courteous way to colleagues, clients and customers.

Required Knowledge, Skills, and Abilities

Essential: Working knowledge and experience of pensions administration and pensions legislation and regulation Basic PMI qualifications as a minimum and ideally working towards APMI Computer literate and comfortable with Microsoft Office suite esp. Word and Excel Desirable: Familiar with the client's systems: BizFlow, SharePoint and Practice Engine Technical: Attention to detail and ability to follow processes and procedures Ability to plan and prioritise tasks own tasks and use the tools provided Working knowledge and experience of Pensions Administration and pensions legislation and Regulation