Job Description

Key Responsibilities:

• Responding to helpdesk queries and ensuring CSC are logging work orders correctly in line with Priority School Contract
• Follow up the above queries and escalate as required to FM
• Liaise with contractors, health & Safety officers and the full FM teamincluding engineers
• Ensure Contractors are aware of outstanding issues and are dealing with them in a timely manner
• Visiting sites when needed to carry out audits and produce reports for analysis by FM Manger
• Produce Client reporting documents, Newsletters and Communications to Team
• Manage the PO process from issue to payment of suppliers
• Prepare agendas and minutes for meetings
• Document operation processes specific to NEPS
• Work with finance resource to compile current costs and P&L reports
• Assist formatting or Word, Excel and PowerPoint documents
• Appropriately escalate any issues where suppliers and engineers have failed to respond within contract timescales
• Process timesheets for engineers highlighting excessive travel time, recording sickness, holidays and OOH working
• Support FM Manger in Day to day activities
• Manage PPMs using CAFM system to produce reports and escalate non-compliance to FM Manager
• Supervision of WIP for the contract portfolio ensuring that invoices are produced in a timely manner by QS/Finance team

In Return:
We offer an opportunity to work on some of the UKs most exciting construction projects, in a fast-paced environment where each day brings new challenges. We also offer a competitive salary and benefits package and we will always consider flexible working hours and arrangements.

Required Knowledge, Skills, and Abilities

Excellent attention to detail Ability to manage own time Ability to work alone as well as in a team Proficient with Windows 10 complimented with strong IT skills  Previous experience with working with Oracle and CAFM systems would be advantageous (Concept & FSI would be advantageous) Must be willing to complete an enhanced DBS check