Job Description

The Clinical Support Services Directorate are looking to recruit 2 Reception/Administrative workers to work in the Urgent Care Department on a part time basis 1 night post and one rotational post.

Night post would be a set pattern working:
Week 1 Monday

Week 2 Monday, Sunday

Week 3 Monday

Week 4 Wednesday, Saturday, Sunday

successful applicants will need to work across a shift pattern in order to provide cover to our urgent care services 24 hours per day, 365 days per year.

You will provide a comprehensive range of reception service and clerical duties which may include the following:

• Attending to visitors to the department
• Dealing with enquiries in person and over the telephone
• Scanning, filing and retrieving of medical records
• Entering data on the Lorenzo system
• Preparing clinics
• Liaising with clinical staff regarding patients

Required Knowledge, Skills, and Abilities

You will have reception/ office/ clerical/customer service experience, good communication skills and a polite and helpful telephone manner. You will also have an understanding of confidentiality and the need to keep and maintain accurate records. You will be a good team player, used to working on your own initiative and have a working knowledge of using a desktop PC.