Job Description

What you'll be doing

Its not just the drivers who deliver festive cheer at Yodel. As the presents and parcels start stacking up ahead of the holidays, we need great people like you behind the scenes making sure they get out to the right place at the right time.

As a Festive Customer Service Administrator, you’ll work closely with drivers and site-based colleagues to deliver packages to people all over the country. Whether youre handling parcel dispatch and return, admin activity or helping out in the warehouse, you’ll enjoy the comradely that comes with being part of a group that’s working together to spread joy at the most wonderful time of the year.

Required Knowledge, Skills, and Abilities

Admin skills and experience are important, but its your ability to put your customers at the heart of everything that will be the real key to your success. So, a calm and understanding attitude, combined with great communication, strong IT skills and a keen eye for detail are what we look for.