Job Description

Depending on experience you will be expected to:

• Carry out basic calculations and run payrolls according to detailed instructions and under direct supervision and in a timely manner
• Take responsibility for completion of payroll processes relating to data entry tasks and activities which are allocated whilst working effectively in a team
• Carry out standard support tasks in a timely manner as requested and track payroll processing
• Assist more senior colleagues with more complex and advanced payroll tasks and standard reports
• To carry out standard and non-standard payroll tasks and activities autonomously in a timely manner
• Build and maintain good relationships with clients, colleagues and within the company
• Communicate clearly with Pensions Administration team members, including routine interactions regarding payroll and pensioner queries
• Main point of contact for scheme administration teams
• Identifying errors and escalating issues where appropriate
• Support the team with new staff members and provide training to less experienced payroll team members, checking and validating their work to ensure accuracy
• Manage and record own time effectively
• Be pro-active and take on personal responsibility and ownership for completion of tasks
• Be a team player, a role model for all colleagues and own your personal development to enable you to make an increasing contribution to the firm
• Ad-hoc activities as determined by the business

Required Knowledge, Skills, and Abilities

A minimum 5 GCE's or equivalent at Grade 4 (previously C) or above, including Maths and English or relevant experience in a payroll based role Experience of dealing with large volumes of payments across multiple clients would be advantageous. Advantageous to have experience of administering at least one of the following pension schemes: Police Pension Scheme, Firefighters Pension Scheme, and/or Local Government Pension Scheme Knowledge of the Aquila Heywood Altair pension administration system would be beneficial Good interpersonal skills Good communication skills (verbal and written) Strong organisational, planning and prioritisation skills Strong attention to detail and accuracy of work Ability to work to tight timescales Desire to improve standards and develop new procedures and working practices Previous experience in a payroll/pensions/financial services environment Experience of dealing with external clients and customers