Job Description

Duties and Responsibilities:

- Management of customer orders, both new sales and servicing requests

- Coordination of customer sales and service contracts

- Schedule and manage logistics of installation and service of customer equipment

- Communicate with colleagues from across teams to ensure a high level of service is provided

- Manage the full sales process for customers from order to delivery

- Ensure all SLA's are met and manage expectations of customers and colleagues if this cant be done

- Have meaningful, memorable interactions with customers and colleagues, strengthening relationships at every opportunity

- Confidently, clearly and simply communicate complex messages to both customers and stakeholders

Required Knowledge, Skills, and Abilities