Job Description

To manage and support the complete warehouse administrative function across our operation to ensure all internal & external customers are supported in a professional and timely manner.

Principle Accountabilities

Manage a team of customer account administrators to ensure our customers’ requirements are continuously fulfilled, in a professional and efficient manner.

Complete all elements of month end charging within tight time constraints

Continuously review and update in partnership with Operational Managers all office processes and procedures, in order to meet changing operational and legal requirements.

Manage and understand stock management processes within a warehouse environment.

Recognize and act upon individual customer’s requirements and communicate key messages effectively.

Process all customer instructions/stock movements in a timely and professional manner.

Communicate effectively with colleagues, suppliers and customers either by telephone, fax or email effectively on a daily basis.

Create, maintain, and train out SOPs for both new and existing customers.

Any other tasks or activities that may be required from time to time to meet business requirements.

Desirable

Experience of working with ‘SAP, AS400 Time Management System (TMS) although full training will be given.

Schedule:

• Monday to Friday

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Practical and logical approach. Educated to GCSE or equivalent to include English and Math. Fully computer literate with complete ‘MS’ packages, stock management systems and the ability to be trained in new software solutions. Proven experience of working within a warehouse environment to include; stock take, reporting, handling and all related administrative tasks. Good people management skills including the ability to lead and motivate others, delegate work and train/explain ideas. Ability to work well under pressure, multitask and change priorities to suit the needs of the business and customer. Strong planning and organizational skills, understanding of priority time management. Good attention to detail with high levels of accuracy. Understand the necessity for confidentiality..