Job Description

Out client deal with mass Microsoft Windows Deployment as well as Apple OS installations. They are a Microsoft Authorised Refurbisher. They sell professionally refurbished computer products: PCs, laptops, iPhones and tablets that are reliable and affordable. 

Duties Include:

• Design and install new networks within the company 
• Build, install and troubleshoot servers, switches, routers..
• Installing and configuring software, hardware, and networks.
• Deployments of Windows 10 and Apple Mac OS is core
• Creating Windows 10 reference images and doing drivers injections 
• Deployments of Apple Mac OS is core to this role.
• Monitoring system performance and troubleshooting issues.
• Ensuring security and efficiency of IT infrastructure.
• Microsoft deployment server.
• Managing Aiken workbench system based on Ubuntu Linux and SQL, network servers and technology tools.
• Knowledge of Microsoft SQL is needed.
• Manage our ERP system troubleshooting and maintenance.
• Set up accounts and workstations.
• Monitor performance and maintain systems according to requirements.
• Troubleshoot issues and outages.
• Ensure security through access controls, backups, and firewalls.
• Upgrade systems with new releases and models.
• Develop expertise to train staff on new technologies.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Provide first, second, and third line support for internal and external customers.
• Data Controller for company including the preparation of Subject Access Requests relating to CCTV.
• Performing disaster recovery operations and data backups when required.
• Maintaining, configuring, and monitoring virus protection software and email applications.
• Coordinating computer network access and use.
• Achieving resilience by supporting the technicians’ workshop whenever needed.

Required Knowledge, Skills, and Abilities

Must have 5 years’ proven experience as a System Administrator or in a similar role Laptop Repair and troubleshooting experience essential SQL experience PowerShell scripting experience   Prior experience of Mass Deployment of Apple Mac OS and Windows 10 Experience with databases, networks (LAN, WAN) and patch management. Good understanding of Hyper-V or any Virtualization platform Understanding with VLANs , virtual switches, switches configuration. Experience with network fault detection (CAT6, fiber) Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery. Ability to create scripts in Python, Perl, or other language. Familiarity with various operating systems and platforms. Resourcefulness and problem-solving aptitude. Excellent communication and teamwork skills. BSc/Ba in Information Technology, Computer Science, or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus.