Job Description

Working as the Payroll Administrator you will take full ownership for the service delivered ensuring payroll and legislative requirements are met from start to finish of the payroll cycle, including pensions and tax year end. Other duties will include;

• Maintain Payroll Bureau procedures in general and for each customer
• Ensure the operational delivery of all customer focused payroll services to the agreed customer service levels
• Management of day to day pay related matters including responding to pay and pension queries, most specifically Auto-Enrolment Schemes
• To ensure all statutory payroll and pension monthly and annual returns are made in a timely manner
• Ensure statutory compliance on all pay related practices and guidance given to customers, keeping abreast of statutory legislation
• Involvement with implementation of new allocated customer business
• Build up relationships with all contacts, providing excellent customer service

Required Knowledge, Skills, and Abilities

It is essential that you have previous experience working in a Payroll position either gained within a bureau or part of an outsourced team. You will be a strong communicator who has excellent customer relationship skills and you will be able to manage your time effectively to meet objectives.