Job Description

• We need somebody to Enter and upload patient referrals into the system. You will book and arrange pre-assessment/surgery appointments.
• You will ensure appointment sessions are fully utilize and deal with appointment amendments.
• You will ensure cases are seen within appropriate time frames and deal with patient enquires whilst reporting and responding to any complaints/incidents.

So what can we offer you?

• £17,004 per annum salary
• Up to 5% annual personal performance related bonus
• Annual company performance related bonus
• Annual pay reviews and increases
• 37.5 hours working week Monday-Saturday (8 hour shifts to be discussed further at interview. Expectation to work 1 in 9 Saturdays)
• 20 days holiday (28 days including bank holidays)
• Company pension scheme
• Continuous training and development

This includes ensuring all referrals are uploaded onto the systems and each patient is given an appointment.

Additional pay:

• Bonus Scheme

Benefits:

• Company Events
• Company Pension

Schedule:

• Day shift

Experience:

• Referral Coordinator/Admin: 1 year (Required)

Required Knowledge, Skills, and Abilities

Your strong administrator skills will also forward plan to ensure the capacity of our appointment sessions are being fully utilised and clinic availability matches demand. You will be part of a busy team and this role is vital to ensure we run our clinics smoothly and offer a great service to our patients.