Job Description

The maintenance administrator will report to the maintenance manager & the financial director.

Responsibilities and Duties

• Take incoming & make outbound calls from tenants & contractors
• Input of contractor jobs onto property management software
• Oversee Gas & Electric certificate administration and management
• Manage the maintenance diary collecting updates via phone & email
• Respond to maintenance emails
• Process Quotes & Invoices
• Weekend cover for emergencies on a Rota basis
• Contractor administration & recruitment
• Facilities contract administration
• Oversee the key database
• Health & safety administration.

Qualifications & Experience

• Experience within property management, and specifically maintenance is preferable although training will be provided.

Required Knowledge, Skills, and Abilities

The ideal candidate will have excellent communication skills to form good relationships with colleagues, contractors & our tenants. They should be motivated to provide quality service to our tenants & good value for money to the landlord. Excellent IT skills are essential as the role involves learning our management systems quickly and efficiently.