Job Description

What we offer in return

* Holiday - 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward
* Flexible Hours Working Scheme
* Employer pension
* Generous life assurance up to 4 times your annual salary
* Healthcare cashback plan

Required Knowledge, Skills, and Abilities

* Have a friendly engaging approach to working with older people * Be able to provide non-judgemental support and encouragement to people in difficult situations * Have experience of working in a customer services environment * Have strong administration and IT skills (MS Office Word, Excel, PowerPoint and Outlook * Have data inputting experience * Have excellent communication and organisational skills * Be able to handle sensitive and confidential information * Be a welsh speaker (desirable but not essential)