Job Description

No experience is necessary – it’s your personality and work ethic that are important to use – so this is an ideal position for someone who is looking for their first job after school, college or University or who is trying to get back into work for whatever reason (eg following redundancy or maternity). Hours of work are 10am to 7pm Monday to Thursday and 9.30am to 6.30pm on Friday – no weekend working.

Role:
-Reach and exceed a targeted number of outbound customer calls per day as determined by the Key Performance Indicators (KPIs) that have been set for the role.
-Pass through a minimum number of leads to the Sales Team as determined by the Key Performance Indicators (KPIs)
-Enhance the customer journey in a professional and polite manner at all times
-Ensure that all compliance procedures are adhered to at all times.
-Ensure that all contacts (successful or otherwise) are recorded on our back office system.
-Use the skill sets learned to capitalise on all business opportunities

Benefits:
-Basic salary of £18,000 with OTE of £20,000
-Excellent Career Progression opportunities into our Sales and Retention teams (bigger basic and OTE) as all positions are looked to recruit within the business before going external.
-28 days a year holiday
-Onsite kitchen
-Close to major road links
-Regular staff incentives and fun days

Required Knowledge, Skills, and Abilities