Job Description

What will you be doing?

As an Administrator in this team, your responsibilities will be as follows:

• Contacting all schools, where DE is not installed or is not working, via telephone to obtain attendance marks on a daily basis
• Updating the CRM system on a daily basis to give live, accurate attendance marks for LAC
• Updating Master Register (Microsoft Excel based) to give an accurate record of calls placed to each school and the status of each call – e.g. completed, call back etc.
• Reporting any Unauthorized Absences (Z, N, O and E Codes) to Team Leader using email to allow investigation to proceed
• Aiming to a success rate of above 95% of attendance marks from the schools on a daily basis.

This position will also suit someone with the following competencies:

• Attention to Detail
• Team Player
• Excellent communication skills

Required Knowledge, Skills, and Abilities