Job Description

These opportunities will see you working at their Huddersfield Head Office function who are adhering to Social Distancing.

Role Outline

Working as part of the Scheduling team to successfully arrange Assessor visits with end user customer within a Geographical region

Responsibilities

* Scheduling of assessment visits within geographical areas to meet the demands of the customer

* Working to ensure the Assessor is able to visit all appointments within agreed times and deadlines

* Liaise with Customers both Consumer and Business over the telephone and via email

* Effective route planning taking into consideration potential delays if known

* Updating of internal CRM System

Requirements

* Confident customer service skills

* Accurate data entry skills

* Good geographical awareness

* Team Player who can work independently to achieve business targets

* Confident IT skills including Excel

* Able to work under pressure as part of a fast paced environment

Salary/ Benefits

* Starting Salary of £17,500 per annum rising to £18,500 after probation

* Life Assurance

* 25 days holiday plus stats

* Health Care Scheme

* Flexible approach to work and hours

#CustomerService #Huddersfield #Scheduling #Planning

Required Knowledge, Skills, and Abilities