Job Description

These posts are all working 37 hours per week, Monday – Friday.

As an Information & Access Officer, you will joining a fast paced operational team who are responsible for receiving and processing Adult Social Care enquiries from members of the public and Health Professionals. This will involve working with a wide range of customers and their carers to ensure they receive the right input at the right time and are directed to the right place.

The ideal candidates will possess and demonstrate good literacy, numeracy and IT skills, as well as excellent customer service and communication skills. Candidates must have an awareness of data protection regulations and safeguarding.  

Required Knowledge, Skills, and Abilities