Job Description

Main Duties:

A. Create and maintain a welcoming space for all users of the building

· To be based in Bridge 5 Mill, 5 days a week including on reception at specific times of the day (for example, between 9am - 10am each day).

· To provide great customer service to all building users.

· Liaise with tenants and deal with any problems or queries promptly

· Oversee the overall appearance of building, responsibilities include reporting repairs needed, organizing maintenance work, liaising with external suppliers and contractors including the cleaning staff.

B. Administration and office management for Bridge 5 Mill and The Kindling Trust

· Respond to emails, phone calls, Facebook messages etc. and answer enquiries for both the Kindling Trust and Bridge 5 Mill.

· Update procedures and systems as we transition out of lockdown

· Review and improve office and organizing systems including holiday booking systems etc.

· Take responsibility for the ordering of equipment and consumables with our Bookkeeper.

· Assist with the timely upkeep of records and other administrative tasks including; general office duties, filing, handling mail, etc.

· Understand the importance of data protection and maintain standards of best practice.

· Work with the Communications Worker to keep Kindling’s database of Volunteers, Supporters and Potential Volunteers up to date.

· Provide regular reports on our database, make recommendations for improving the collection of relevant data and help us use this data to improve our communications.

· Help Project Coordinators and our Communications Officer to complete an annual impact report

C. Volunteer recruitment and support

· Develop our volunteer strategy, including support measures and assist with their implementation.

· Recruit volunteers for the Kindling office and the lead up to the Kindling Farm Community Shares Campaign

· Update, maintain and oversee the Kindling volunteer database.

D. Events Management at Bridge 5 Mill

· Respond to enquiries regarding venue hire (web, email, telephone and walk-ins), including drawing up tailored quotes for event requirements.

· Liaise with event organizers on their requirements prior to their event.

· Supervise the running of events on the day and ensure a smooth, efficient and successful event for organizers and attendees.

E. Publicity/Marketing of Bridge 5 Mill as an office space and venue

l Work with the Communications Officer to market Bridge 5 Mill office space to groups who want to be based at the heart of sustainable and social justice work in Manchester.

l Work with the Communications worker to market Bridge 5 Mill as the best events and meetings venue in Manchester.

F. Health and Safety

l Liaise with the Bridge 5 Mill board to maintain the security of the site and the safety of all those who use it.

l Ensure all building users are provided with Health and Safety information.

l Carry out risk assessments for activities taking place in the building.

l Oversee the placement of additional measures in light of the current and changing Covid situation.

G. Finances

l Work with the Fairfield Group Finance Worker to oversee budgets and report findings to the board.

H. General responsibilities of this post

l Report progress to the Fairfield Environment Trust’s Board of Trustees.

l Reflect the Fairfield Group’s vision and principles, strategy and policies at all times.

l Be aware of and comply with all relevant policies and procedures.

• Fulfil such other duties and assignments as may be required from time to time.

Schedule:

• Monday to Friday

Work remotely:

• No

Required Knowledge, Skills, and Abilities