Job Description

Our household name client is looking for multiple Customer focused individuals to work at their Morley depot for a 12 week temp assignment. On a typical working day you will be:

• Thoroughly investigating complaints to reach a resolution
• Accurately logging data onto Excel workbooks
• Actively managing queries in the queue, prioritising and multi-tasking your caseload.
• Responding to queries via the automated CRM system

In return our client offers:

• Full time working hours (39 hours a week) between the hours of 8am and 6pm. This will be over 5 days out of the 7 and will include weekend working.

• Free onsite parking
• An hourly rate of 8.72p/h

Required Knowledge, Skills, and Abilities

Fluent in written and spoken English Have a working knowledge of Microsoft Excel Be adaptable to change and new systems Have experience of end to end case management in a Customer Service setting. Have access to the internet at home should Covid-19 guidance require home working at any time.