Job Description

The role will be within the Central Services department at Training 2000, based at the Blackburn site. The position will initially be remote working due to Covid-19 however the successful candidate will need to be flexible on location.

This position is to provide a comprehensive customer service support to both internal and external customers, as well as an inclusive administration service to all departments within the business. The successful candidate will need to work as part of a team working through administration tasks and answering calls.

This position is often the first contact point for our customers and the successful candidate will have outstanding customer service skills, be an excellent communicator with a professional approach and have an ability to deal with people at all levels.

This role is a part time role working 32.5 hours per week, operating out of our Blackburn site and attracting a salary of £15,397 (full time equivalent of £18,043) and a competitive benefits package.

To give you an idea of our benefits, we firmly believe in having a good work life balance and therefore, they include 27 days annual leave plus bank holidays. This entitlement will increase over time to 32 days and you are also able to purchase up to 5 days extra per year. In addition to this, from the day you join, you will receive life assurance whilst employed at 4 x your annual salary. Finally, with pensions being an important part of people’s career, following 6 months service you will be entitled to enrol into our Group Private Pension scheme where we will match contributions up to 5%.

Benefits:

• Company pension
• Life insurance
• On-site parking

Required Knowledge, Skills, and Abilities

Candidates must have excellent administration, planning and organising skills and be able to manage time effectively as well as having an eye for detail and broad knowledge of the Microsoft Office package. All required training will be provided alongside a robust induction programme.