Job Description

The Role - Overview

• Receiving orders via email & telephone
• Inputting orders on to SAP system
• Liaising with transport companies and arranging collections
• Liaising with Sales account managers regarding details of orders. Dates/pricing etc.
• Answering telephone calls from customers.
• Creating shipments and deliveries within SAP.
• Dealing with customer queries.
• Chasing POD's with carriers.
• Raising credit notes where required.
• Proactively suggesting better ways of working to increase efficiencies
• Logging onto customers web sites, and downloading information on sales, delivery performance and shortages and carrying out the necessary actions

Desirable

• SAP system experience

Required Knowledge, Skills, and Abilities

Previous sales admin experience. Reliable attendance and performance. Attention to detail. Ability to fit in with the team. Great communication skills. Well organised and ability to prioritise workload Comfortable on PC's. EDI orders, Word/basic excel, Outlook, Internet.